Can't figure something out or have problem with your server? Ask us here! We have an active advanced support team ready to resolve any issue or questions. Our current average response time is: 15 to 20 mins.
FAQ for latest Minecraft v1.21.3 release
Question: How do I update my server to v1.21.3? Answer: See: Upgrade to v1.21.3
Question: Can I still keep my world? Answer: Yes, Minecraft 1.21.3 can upgrade your existing world from older versions.
Question: Will my plugins work? Answer: With Spigot 1.21.3 yes, but many plugins don't yet support 1.21.3. Use the console to find broken plugins and manually update/remove them
Question: What if I make a mistake or my world corrupts? Answer: You can use the backups and databases section to revert your server back
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General Contacts:
| Ticket System: |  We highly recommend the use of our ticket system for fast and guaranteed response. Direct email for technical and billing support may sometimes go unnoticed! |
| Billing and Accounts: | billing@stipe.com.au (Please use Ticket system if you have an account with us) |
| Sales and Questions: | sales@stipe.com.au |
| Complaints and report abuse: | admin@stipe.com.au |