Author Topic: wait time  (Read 14426 times)

brad_b
  • Newbie
  • *
  • Posts: 1
  • Karma: +0/-0
    • View Profile
wait time
« on: 06 March 2015, 21:06:13 »
hey guys whats the current wait time average for a support ticket (not meaning anything by it just curious)
and sorry if in wrong section

ps i know they may be busy thats y i said i was curious
« Last Edit: 06 March 2015, 21:10:07 by brad_b »

sirjorge

  • Support Engineer
  • Administrator
  • Full Member
  • *******
  • Posts: 107
  • Karma: +0/-0
  • Don't touch my blocks
    • View Profile
Re: wait time
« Reply #1 on: 18 March 2015, 22:33:35 »
Hi Brad,

Sorry for the delay - yes this isn't the right place for a question like this but its ok  ;)
 
On average our tickets are answered every 5 mins. With the occasional one taking slightly longer when the issue is slightly more complex.

I don't see any open tickets from your account so it looks like it was all sorted out.

Happy Gaming!