Author Topic: wait time  (Read 3834 times)

brad_b
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wait time
« on: 06 March 2015, 21:06:13 »
hey guys whats the current wait time average for a support ticket (not meaning anything by it just curious)
and sorry if in wrong section

ps i know they may be busy thats y i said i was curious
« Last Edit: 06 March 2015, 21:10:07 by brad_b »

sirjorge

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Re: wait time
« Reply #1 on: 18 March 2015, 22:33:35 »
Hi Brad,

Sorry for the delay - yes this isn't the right place for a question like this but its ok  ;)
 
On average our tickets are answered every 5 mins. With the occasional one taking slightly longer when the issue is slightly more complex.

I don't see any open tickets from your account so it looks like it was all sorted out.

Happy Gaming!